The bleed isn't a marketing problem. It's missed calls, slow callbacks, and no-shows, losing you more patients than a bigger ad budget could ever win back. So we build the system that answers every call and books every patient first, then bring you more, into a practice that won't lose a single one. One system, three stages.
A free 30-minute look at where patients slip through your practice. Keep the findings whether we work together or not.
Picture today. The phone rings at lunch and nobody picks up. A web form sits till tomorrow. A booked patient no-shows. Every gap is money, and more ad spend just pays to lose patients faster.
Where the calendar actually drains ↓
85% who hit a busy line never call back. They just call a competitor.
Up to 30% in derm. At ~$200 a slot, that's tens of thousands per provider, yearly.
The average practice turns ~3% of new-patient enquiries into patients. The best turn north of 20%.
Healthcare averages 2+ hours to call a patient back. Most enquiries sit till the next day.
New-patient questions go unanswered for an hour. After-hours goes to voicemail.
Patients trust reviews like a referral. No review engine means losing them before they call.
We don't send you marketing and walk away. First we make sure every call gets answered and every patient gets booked, then we bring you more of the right ones. Each part builds on the last, and we run it so you can keep seeing patients.
Independent practices and specialty groups, from dermatology, med-spa and plastic surgery to dental, ophthalmology, concierge and longevity, who want a fuller, more predictable schedule of the right patients.
Anywhere one new patient pays for the whole system. Not a fit for insurance-only or hospital-employed practices.
Most practices that come to us have already paid for marketing that never turned into patients, because nobody fixed the phone, the callbacks, or the front desk. We're healthcare-native operators, not a lead-gen shop. We make sure every patient gets answered and booked first, so every dollar you spend after brings someone through your door.
I've put AI phone agents and software inside clinics, so I know exactly where a practice loses patients: the call nobody answers, the enquiry that sits for two hours, the patient who never shows. I don't send you marketing and disappear. I make sure every patient gets answered and booked, then bring you more, and my team runs the whole thing so you can keep seeing patients.
Structural engineering at Waterloo, an Engineer Officer in the Canadian Armed Forces, then I built Bitlab's healthcare go-to-market engine from zero, including the AI voice agents now answering calls inside specialty groups. Because LeadsACE partners with Bitlab, you get real engineering behind the systems, not a dashboard and a goodbye. No other agency in this space can say that.
No pipeline, no brand. We led with loss-aversion math (the revenue a practice bleeds to missed calls), not features, and built a waitlist of paying clinics that signed before launch.
Anonymous social proof reads as marketing. Naming a real practice and a real result reads like a referral, and clinical buyers trust a referral above almost anything. Every claim we make is a named client with a verbatim quote, and we split campaigns by specialty so the right reference reaches the right buyer.
"I really like what I saw… and I appreciate you not slide-decking me to death. The approach is really, really well thought out."
Vanja Busic · EZDERM
"It's going to revolutionize how we do our business, for sure."
Dr. Kelechi · Lead Physician, Supreme Care Medical
A clinic ARR pipeline built on a $0 ad budget, and 12 clinics signed for Voxira pre-launch. Named clients, real numbers, not "50+ practices."
We assemble the right machines for your practice. Click any for the full breakdown.
Stage 1 — Meta & Google priced to cost per booked patient.
× Kills: budget spent on clicks, not patientsStage 2 — every call answered, every patient followed up in minutes.
× Kills: the missed-call leak (1 in 4)Stage 2 — offers a patient actually acts on.
× Kills: ads patients scroll pastStage 3 — one place for every patient, migrated clean.
× Kills: patients lost in the cracksStage 3 — directory listings and referral channels patients trust.
× Kills: invisibility where patients searchStage 3 — train the front desk so bookings and reviews last.
× Kills: a system the team won't runSame patient-acquisition engine, three ways to deploy it. All of them end in one place: a fuller calendar.
We build the system that catches every patient, then train your team to keep it running.
Everything in Build, plus we run it. You see booked patients on your calendar, not a list of names to chase.
Everything in Run, plus a dedicated crew filling calendars at every site.
You've already paid for "leads" that never booked. So we put it in writing.